If so, erase your iOS device and start the transfer again. You might find that only some content transferred and your iOS device ran out of space, or your iOS device might appear full even though the transfer didn't finish. If you don't see apps from your Android device on your new iOS device, find and download them in the App Store on your new device. Get help if you can't sign into Messages or if Messages doesn't work as expected after you transfer your content. On your Android device, turn off your cellular data connection. Restart both of your devices and try again. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer. ![]() For example, on your Android device, the Move to iOS app should stay onscreen the whole time. Make sure that you leave both devices alone until the transfer finishes. Need to get the apps that were on your Android device? Go to the App Store on your iOS device to download them. ![]() Music, books, and PDFs need to be moved over manually. Make sure that all of your content transferred. Then tap Continue on your iOS device and follow the onscreen steps to finish setup for your iOS device. After the loading bar finishes on your iOS device, tap Done on your Android device.
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